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FAQ

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For enquiries or problems please email: rates@selwyn.govt.nz

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How can I pay my Rates?
When are Rates due, and what period do they cover?
What do I do if I have sold my property?
What if there has been a change to the Owner's name?

About my existing Rating Valuation:

What is the date of the rating valuations?
How often do revaluations occur?
What are Rating Valuations used for?
How will my new valuation affect my rates?
How are Rating Valuations calculated?
I am planning on selling or buying a property. Should I use the rating valuation for this purpose?
Who is Selwyn District Council's Valuation Service Provider?
How can a Rating Valuation be amended?
Who can I contact to discuss my rating valuation?
How do I lodge an objection to my rating valuation?
Are Rating Valuations Audited?
What is a rating unit and why do I have a separate valuation for each Certificate of Title I own?

How can I pay my Rates?

Online - We now accept online payments for rates. The link takes you to a secure payment site with our payment partner Westpac NZ Limited. You do not need to be a Westpac customer to use this payment method.

Remittance Processing - send your cheque and slip in the postage paid envelope provided

At any of our Service Centres by

  • Cash
  • Cheque
  • EFTPOS
  • Credit Card ( Please note - credit card payments not accepted by phone)

Telephone or Internet Banking

Please use your valuation reference number (10/12 digit number top right-hand side of your invoice) as the customer number when you set up your bill payment. Our bank account details are:

Bank:
Westpac Banking, Lincoln
Account Number: 03-1587-0050000-00

Direct Debit or Rates Easypay

You can download our printable EasyPay form and send the completed form in to us, or fill in our online EasyPay form.

Weekly or Fortnightly

Weekly or Fortnightly payments are taken out every Friday.

Monthly or Quarterly

Monthly payments are taken out on the 20th of the month, or if the 20th falls on a Saturday or Sunday, the first business day following. Quarterly payments are taken out on the normal date due (see below). All payments for the year ahead will be advised in writing in advance, at least 10 days before the first payment is due and at least 30 days before any change is made. You will still get a copy of your rates demand, for your information.

There is no extra cost to you for this service as we pay the transaction fees. If you are selling your property you will need to contact us to cancel the direct debit authority.

If you have more than one property, please make sure you include the valuation numbers for each of the properties on the form.

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When are rates due and what period do they cover?

Rates are payable by four quarterly instalments during the financial year which runs from 1st July to 30th June.

The payment dates for each instalment from 1 July each year are shown below.
The 'Due Date' is the date when the instalment becomes payable.
The 'Penalty Date' is the last day before a 10% additional charge is added. This will be the date that quarterly direct debits are activated.

 

Due Date

Penalty Date

Inst 1 : 1 July - 30 Sept

19 August

2 September

Inst 2 : 1 Oct - 31 Dec

18 November

2 December

Inst 3 : 1 Jan - 31 Mar

17 February

2 March

Inst 4 : 1 Apr - 30 June

19 May

2 June

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What do I do if I have sold my property?

If you have sold your property, you are liable for the rates and charges up to and including the date of settlement. Your solicitor will divide up the rates for you in your settlement statement.

If your property has water metering, you or your solicitor will need to arrange for a final water meter reading so that your water usage can also be calculated and paid up to the date of settlement.

If you receive a rate invoice for a property you no longer own, this means that the Council has not received the change of ownership. You will need to contact your solicitor so that a copy of this notice can be sent out to us. While your name remains on the rating roll you are liable for any unpaid rates.

If your rates are in credit at the time of the sale, any overpayment will be refunded to you.

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What if there has been a change to the owners' name?

If the change is due to marriage then a copy of marriage certificate, or any other form of your new identification, such as a Drivers Licence or Passport, should be forwarded to the rates section.

If the change is due to name change by deed poll, or person being added or deleted, or change of company etc., then a copy of the Certificate of Title, or any other relevant documentation showing the new owners names, needs to be forwarded to the rates section.

Certificates of Title can be obtained from:

Land Registry Office
195 Hereford St
CHRISTCHURCH

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About my rating valuation

What is the date of the rating valuations?

The effective date of rating valuations in the Selwyn District is 1 July 2015.

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How often do revaluations occur?

Revaluations are carried out every three years. Valuations will remain valid for the next three years unless changes are made to the property through a building consent or subdivision.

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What are Rating Valuations used for?

Rating valuations are primarily undertaken to allow the Council to determine rates.
Rates in the Selwyn District are calculated on the capital value of properties.

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How will my new valuation affect my rates?

Providing Council funding remains constant, only those properties that increase in value by more than the districtwide average will pay higher rates.

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How are Rating Valuations calculated?

QV Christchurch has a team of valuers that are responsible for the revaluation of the Selwyn District.  The valuers inspect a range of sales to determine the market level for the District, then apply this level to the whole District.  Statistical testing and a range of inspections are then done to ensure accuracy.  To assist with the more difficult rural and commercial properties, individual worksheets are used.

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I am planning on buying or selling a property. Should I use the rating valuation for this purpose?

Due to possible movements in the property market after the effective date of valuation, rating valuations are not the best tool for identifying the value of property for sale or securing a loan. If you are planning to refinance, buy, or sell a property, you are advised to get an independent valuation.

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Who is Selwyn District Council's Valuation Service Provider?

Quotable Value Ltd is the Council's current valuation service providers. They can be contacted by phone on 0800 787 284.

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How can a Rating Valuation be amended?

The rating valuation may be amended during the three-year period between revaluations as a result of one or more of the following:

  • Any works affecting the land value
  • Any change in the boundaries of a local authority
  • Any extraordinary event affecting property values
  • Any change in the provisions of an operative district plan
  • Any subdivision, amalgamation, or resurvey of the land
  • Any improvements being added to or removed from the land
  • Any errors or omissions
  • By requesting a new value as at the date of the last revaluation under Section 16 of the Rating Valuation Act 1998.

If you have an addition or alteration to your property that requires a building consent, our valuers will automatically be advised of this from our Building Section. This may or may not result in a change to your value.

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Who can I contact to discuss my rating valuation?

Quotable Value Ltd is Selwyn District Council's valuation service provider. If you want more information or if you believe the values to be incorrect, please contact Quotable Value on 0800 787 284.

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How do I lodge an objection to my rating valuation?

Objections must be in writing, and preferably on the official objection form to ensure that all necessary information is included. You can submit an objection online at www.qv.co.nz or by emailing it to ratingsupport@qv.co.nz or post a paper form to:

QV Rating Support
Private Bag 39-818
Wellington Mail Centre
LOWER HUTT 5045

Forms can be obtained from any Selwyn District Council office.

All objections must be received before 5pm on the closing date for objections. This date will appear on your valuation notice.

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Are Rating Valuations Audited?

The Office of the Valuer General is responsible for auditing the values in accordance with the Rating Valuation Rules, 2008.

An online version of the rules is available on the LINZ website.

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What is a rating unit and why do I have a separate valuation for each Certificate of Title I own?

What constitutes a rating unit is covered under section 2.4 of  the Rating Valuation Rules, 2008.   This is normally a Certificate of Title for land held under the Land Transfer Act 1952.  Exceptions are where a substantial improvement straddles the title boundaries, where titles are legally required to be sold together or used as a farm and likely to be sold as a farm, or a large holding such as a reserve, airport, port, or rail yard.

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