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Snap send solve

Did you know we have a new app which allows you to snap a problem on your phone and complete a short description of the issue? The app works by identifying the location of the photo using your phone's GPS data. It sends an email to the Council from the users email address, including the incident type, notes, address, photo, and your contact details. The report is then allocated to the relevant Council department.

Download Snap Send Solve: Apple | Android

Helpline - - 03 347 2800 - 03 318 8338

Complete the form below to ensure that your enquiry gets to the right person first time. If none of the categories seem to fit your enquiry, please select "other" and describe it as best as you can. If your enquiry is urgent, please let us know in the details, or use the HelpLine phone number to call us instead.

Please note: all fields marked with * are required.

Type of Service*:

Your Request/Concern*:Please include full details of your request/concern (max 3,000 chars).

Location Details:Please provide the location of the issue. This will help us to check whether we already have this item in our work program and assist our inspection teams.

Supporting File: You can upload a file of type JPG, GIF or PDF, and up to 5Mb in size.

Your Details:
We need to know how to contact you in case we need more detail, or to let you know what is happening with your request.

Your name*
Daytime phone*

Security Question

Please type the lower-case letters shown below (why am I being asked to do this?)

Security key  Use accessible validation
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