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Snap send solve to report issues

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Did you know you can use a free smartphone app to report any Council related issues?

Potholes, vandalism to council property and rubbish that has been dumped illegally are some of the many issues that can be reported using the app ‘Snap Send Solve.’

The app allows you to take a photo of the problem and submit a short description of the issue along with this. It uses the GPS location of your phone to locate where the problem was reported and generate a service request to the Council.

When using the app you will also need to include a short description of the problem so that we have enough information to respond to the report. Once reported issues are reviewed by the Council with urgent issues being prioritised.

The app can be used on Android or Apple phones. To download the app visit the Android or Apple app stores and search for ‘snap send solve’ or visit www.selwyn.govt.nz/helpline

Once the app is downloaded you can lodge a report using the add photo function, then selecting ‘location’ and following the ‘next’ prompts to include a description of the problem and submit the report. Adding your contact details allows us to let you know your request has been responded to.

You can also use our online form at www.selwyn.govt.nz/helpline to report an issue without submitting a photo.

Last Changed: 13 Feb 2017

 

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