Frequently Asked Questions
What are your opening hours?
6am - 9pm Monday to Friday
8am - 8pm Saturdays and Sundays and public holidays.
How much does it cost to use the centre?
Our price list [PDF, 803 KB] shows all current prices.
What are the benefits of being a pool member?
As a pool member you can use the pool during opening hours for the length of time you are a member. If you use the pool three or more times a week, then a membership is the best value for money.
What type of classes do you offer at the Aquatic Centre?
We offer aquafitness classes for a variety of fitness levels. View the Aquafitness timetable.
How do I enrol my child in swim lessons?
Register your child into swimming lessons by filling out our online registration form on our main page under the Swim School section.
When do swimming lessons start?
Swimming lessons are during the school terms throughout the year, we also run holiday block lessons. No lessons are held on public holidays. For enquires please email firstname.lastname@example.org.
Do the lifeguards supervise children in the pools or do I need to do this?
We do have lifeguards on duty at all times but children under 8 must be actively supervised by a caregiver aged 16 or over. The caregiver must watch the child at all times and be able to provide immediate assistance to the child if they need it.
- Children under 5 years of age must be within arm’s reach of their parent or caregiver at all times.
- There is no charge for spectators, or for parents or caregivers who accompany pre-schoolers in the water.
- Remember Lifeguards are not babysitters!
What times are the best for lane swimming in the 25meter pool?
Weekdays: 6am - 8.30am and 6.30pm - 9.00pm
Weekends: 8.00am - 10.00am and 6.00pm - 8.00pm
There are often quiet times during the day but this is dependent on school bookings. If you want to check the bookings please call the centre on (03) 347 2734.
Is it easy for people with disabilities to use the pools?
There is walk in access to the following pools:
- Main pool
- Leisure pool
The centre has disability wheelchairs.
Our spa pool has a step but a disability hoist is available.
Can I book pool space for my group?
Please call (03) 347 2734 to discuss availability and your specific requirements.
Do you have towels and swimwear for hire?
Swimwear can be hired and towels can be purchased from the centre reception.