Need Help?

A man in yellow high vis jacket conducting a welfare check on a houseIf you need help with your flood damaged home or feel you have been adversely affected by the recent weather event and need assistance our Civil Defence Welfare team are here to help. Please give us a call on 0800 SELWYN (735 996) or email and we will assist or connect you with the appropriate agency.

We are also encouraging people to please check on your neighbours and make sure they are doing okay.

Below are some key local contacts and support information. Please don’t hesitate to give us a call.

You can also find out about what support and assistance is available from other agencies through the Canterbury Civil Defence flood support page.

Selwyn District Council Civil Defence Welfare team

Contact us on 0800 SELWYN (0800 735 996) or

Council/Civil Defence information

Local road closures will be updated on our road closures map

Water updates on Council’s Water Notices page

  • Alternative water supplies: Springfield - bottled water available from the Springfield Challenge Station, tanker supply at the car park of the hall/public toilets.
  • Hartleys supply, tanker at the Glentunnel Community Centre carpark, bottled water from Glentunnel Store.
  • Hororata supply, bottled water available from GAS Hororata.
  • Acheron supply, tanker at Windwhistle Garage

Waka Kotahi NZ Transport Agency will update State Highway closures.

Showers available at:

Tawera Hall at Springfield, 7am to 8pm

Darfield Rugby Club - open daily between 8am and 8pm

Laundry available at:

Smylies Backpackers, 5649 Main West Road, 8am to 6pm (free)

Darfield Challenge Station - 33 South Terrace, for $10 per load.