Urgent Notices

Do Not Consume Notice

There are no Do Not Consume Notices currently in place.

Emergency Boil Water Notice

There are no emergency boil water notices currently in place

Precautionary Boil Water Notices

There are no precautionary boil water notices currently in place

Conserve Water Notice - Malvern Hills Hartleys

There are no conserve water notices currently in place.

Temporary Chlorination - Southbridge and Tai Tapu

Temporary chlorination is in place on the Southbridge and Tai Tapu water schemes

In recent weeks testing has shown the presence of total coliforms (an indicator organism for contamination) in the drinking water supply for these schemes.

The sustained presence of total coliforms in recent weeks, when there were previously none, is an indication that something has changed and that there is an unacceptable elevated risk to the safety of drinking water.

While the Council investigates the cause and potential mitigation actions are explored, temporary chlorination of these schemes has been approved by Council to ensure your water continues to be safe to drink.

The Council will be working to resolve the issue as quickly as possible including through works at the reservoirs to address the potential causes.

The Council will aim to keep chlorine levels at a minimum safe level that will still disinfect the entire schemes, however, you might notice a slight change in taste as the new treated water moves through the schemes and mixes with unchlorinated water in the reservoirs.

Chlorination is widely and reliably used in water supplies throughout New Zealand as both short term protection against contamination and as a long term barrier to protect community health. Currently, the majority of New Zealand’s drinking water supplies are chlorinated.

Find more information on water chlorination.

Emergency Supply Points

No emergency supply points currently in place.

Planned water shutdowns

There are no planned water shutdowns currently in place.

Current Water Notices

Other Water Notice/

Water Shutdowns

• During an emergency water shutdown, our contractor may not have time to door-knock as they want to give all their attention to getting water restored as soon as possible. We understand that this can be inconvenient, but rest assured we are working as quickly as possible to restore your water supply.
• Before a planned water shutdown occurs, we update this section of our website and send out emails/texts to residents of the area involved. In some cases, customer may also receive a letter by post.
• Our contractors will work as quickly as possible to restore your water supply.

Conserve Water

In some cases, residents are asked to conserve water. While water supply is disrupted, customer are asked to:

• Avoid irrigating and watering lawns and gardens
• Reduce household and business water consumption where possible
• Find an alternative source for stock watering if possible.
• When the water is switched back on, we encourage our customers to flush their taps by running them for a few minutes starting with the any outside taps to clear any debris.
• In the case of businesses that require constant water service, they will need to organize their own water storage as necessary. If they have a fire sprinkler, it is recommended that they inform their insurance company of the water shutdown.

Previous Notice

• 10/03/22 - Planned repairs in Rolleston on 1 – 7 Jean Baten Lane, 54 & 72 Lady Isaac Dr from 9 am to 1 pm
• 09/03/22 - Emergency repairs in Whitecliffs on 275 – 281 Whitecliffs rd and West St from 1 pm to 2 pm
• 08/03/22 - Emergency repairs in Coalgate on Station Rd, 31-39 Queen Street, Cliff st between Queen & Station Rd from 2 pm to 3 pm
• 08/03/22 - Emergency repairs in Hororata on Hororata Rd & Hobbs St from 12.30 pm to 2.30 pm
• 03/03/22 - Emergency repairs in Rolleston on 1 – 29 Chris Drive, 32 – 38 Lennon Dr, 598 – 670 East MAddisons Rd from 9 am to 1pm extended to 3 pm
• 03/03/22 - Emergency repairs in Waddington on 2,3,4,6 Waimakariri Gorge Rd and 3918 Old West Coast Rd from 11 am to 1 pm
• 03/03/22 - Emergency repairs in Waddington on 55 Waddington rd and 1,3,5 Henry St from 9.30 am to 11.30 am
• 03/03/22 - Planned repairs in Rolleston on 41 – 49 Thames Drive, 45 Northmoor Blvd from 9 am to 1 pm
• 02/03/22 - Emergency repairs in Darfield on 14 Kowai Drive and 299 – 308 Horndon st from 12.30 pm to 2.30 pm
• 02/03/22 - Emergency repairs in Selwyn (all village) from 9 am to 11 am
• 24/02/22 - Emergency repairs in Rolleston on Selwyn Rd 685 – 778 and Springston Rolleston Rd 493 – down to Selwyn Road from 9.30 am to 10.30 am
• 23/02/22 - Emergency repairs in Lincoln on Vitalia Cres, Monte Cres, Belposto Ln, Bell Vita Dr, Verdeco Blvd, 64 & 1491 Springs Rd from 9 am to 2 pm.
• 21/02/22 - Emergency repairs in Hororata on in the township and Milnes Road, Cordyd Rd, Morgans Rd,Downs Rd from 3.45 pm to 5.45 pm
• 21/02/22 - Emergency repairs in Darfield on 6 & 8 McIlraith Street and 159 Horndon st from 11.30 am to 12.30 pm
• 21/02/22 - Planned repairs in Darfield from Snowdon Pl, Greendale Rd from Cardale down to Clintons Rd and Wards Rd down to Essendon Rd from 9.30 am to 1 pm
• 18/02/22 - Emergency repairs in Springfield from 2282 &2262 Tramway Rd, 32 Dalethorpe Rd, 316 Barrs Rd, all of Searles Rd, 26-114 Bluff Rd and 2 – 22 Frasers Rd from 10.30 am to 2.30 pm
• 15/02/22 - Emergency repairs in Springfield from 266 Kowai Rd up to and including all of Rubicon Rd an all of Taeges Rd from 9.30 am to 1.30 pm
• 15/02/22 - Emergency repairs in Rolleston on 22,24,26 Russell Lilley Dr and Vaughan Dr from 9.30 am to 1 pm
• 13/02/22 - Conserve Water Notice in Hororata at 12.10 pm
• 13/02/22 - Conserve Water Notice in Acheron at 8.30 am
• 11/02/22 - Precautionary Boil Water Notice in Springfield
• 11/02/22 - Conserve Water Notice in Arthur's Pass lifted at 9.46 am
• 09/02/22 - Emergency repairs in Taumutu (All township) from 11 am to 12 pm
• 08/02/22 - Emergency repairs in Darfield on Kimberley Rd Between Horndon St & North Terrace from 8.30 am to 12.30 pm
• 03/02/22 - Planned repairs in Darfield on 1-20  Telegraph Road from  9 am to 1 pm
• 02/02/22 - Emergency repairs in Rolleston on 74 – 93 Tennyson St and 2 Michelango Dr from 9.15 am to 1.15 pm extended to 3.15 pm
• 01/02/22 - Emergency repairs in Southbridge on 3 - 9 High Street from 3.30 pm to 5.30 pm
• 25/01/22 - Emergency repairs in Kirwee on 1306 – 1326 Courtenay Rd, 1737 Hoskyns Rd, Glen Oak Dr, St Andrews Lane from 11.45 am to 1.45 pm
• 24/01/22 - Emergency repairs in Lincoln on 49 – 69 Kaitorete Dr from 12.20 pm to 1.15 pm.
• 24/01/22 - Emergency repairs in Darfield on 17 – 31 Cardale Street from 9.30 am to 10.30 am
• 21/01/22 - Emergency repairs in Waireka Reservoir back to but not including Coalgate from 9 am to 11 am
• 20/01/22 - Emergency repairs in Sheffield on 2-22 Frasers Road, 316 Barrs rd, all of Searles Rd, 4-66 Bluff Rd, from 4977 Tramway Rd back to Bluff Rd from 11 am to 3 pm
• 20/01/22 - Conserve water in Malvern Hills Hartleys on all the water supply at 9 am
• 18/01/22 - Emergency repairs in Rolleston on Elizabeth & George St, 60,62,64,66,70, Brookside Road from 9 am to 1 pm
• 14/01/22 - Emergency repairs all of Selwyn Huts from 8.30 am to 9.30 am
• 13/01/22 - Emergency repairs 13 & 15 Manse Rd, 13,15 & 19 High St,11,13,15 Cunningham St from 2.30 pm to 3.30 pm
• 12/01/22 - Emergency repairs in on the Waireka extension (all 10/01/22 -on tank supply) from 12.30 pm to 16.30 pm
• Emergency repairs in Leeston on 22, 24, 26 Pound Road, 22 – 24 D’Arcy St, 19-22 Pultney St,10-19 May St from 2.20 pm to 4.30 pm
• 07/01/22 - Emergency repairs in Darfield 1 – 11 Cardale Street Darfield from 1 pm to 4 pm
• 31/12/21 - Emergency repairs in Springfield on 27-47 Tramway Road and King St, Queen St, Princess St, Regent Street from 11.30 am to 12 pm
• 30/12/21 - Emergency repairs in Sheffield on Vogel Street from 9 am to 11 am
• 22/12/21 - Emergency repairs in Prebbleton on Blakes Road, Elmwood to Springs Road from 4.45 pm to 6.45 pm
• 18/12/21 - Conserve water notice in Hororata and Acheron lifted at 5.45 pm
• 15/12/21 - Precautionary Boil Water Notice in Springfield lifted at 10 pm
• 05/12/21 - Conserve water notice in Springfield lifted - lifted at 9 pm
• 24/12/21 -  Boil Water Notice in Tai Tapu lifted at 5 pm