Urgent Notices

Emergency Boil Water Notices

None at this time.

Other Water Notices

Temporary chlorination of West Melton water supply

1 October: A precautionary low-dose chlorine treatment is being temporarily added to the West Melton water supply as background total coliforms were detected within a reservoir during routine testing. The low-dose chlorine treatment is precautionary only, and no E.coli has been detected within the water supply. Council will be completing remediation works over the coming months. We appreciate your patience and understanding during this time.

Residents do not need to boil water.

Temporary chlorination of Dunsandel water supply

1 October: As a precautionary measure low-dose chlorination will be continued on the Dunsandel water supply. Council will be undertaking remedial works to the Dunsandel reservoir over the coming months. We appreciate your patience and understanding during this time.

Residents do not need to boil water.

Water Shutdowns

• During an emergency water shutdown, our contractor may not have time to door-knock as they want to give all their attention to getting water restored as soon as possible. We understand that this can be inconvenient, but rest assured we are working as quickly as possible to restore your water supply.
• Before a planned water shutdown occurs, our contractor organise a letter drop to all affected properties at least 48 hours before the water is shut down. They will work as quickly as possible to restore your water supply.

Previous Notices

• 19 February 2021: Emergency shutdown due to repairs in Glentunnel and Coalgate.