Urgent Notices

Do Not Consume Notice

There are no Do Not Consume Notices in place.

Emergency Boil Water Notices

A Boil Water notice is in place for Acheron.

Residents on this supply are advised to boil water. Adverse weather conditions have increased the turbidity of these water supplies. No E.coli is currently detected in the water supply. However, as a result of the increased turbidity, the Council cannot guarantee that the water is safe to drink and has issued a Boil Water Notice.

When a boil water notice is in place, the Ministry of Health advises that people should boil or treat all water from taps before drinking, brushing teeth or using it in food preparation. In addition, water used to make ice should also be boiled before freezing.

• Bringing water to the boil is sufficient to kill all bugs (water does not require prolonged boiling). Water needs to be boiled even if the smell or taste of chlorine is present. If you cannot boil water, treat it by adding 1 teaspoon of household bleach per 10 litres of water and leave for 30 minutes
• During boil water notices, employers should also make sure their staff are only consuming boiled or bottled water at work.

You will need to continue to boil your water until you are notified that the boil water notice is lifted. Please note this water is suitable for showering, laundry and other household purposes.

If you are concerned about the quality of water being stored on your property, we recommend you to flush as per the Ministry of Health Guidelines. You can also follow the instructions on how to disinfect water storage tanks.

The boil water notice is likely to be in place for several days. If you or your family show any symptoms of sickness please visit your doctor as soon as you are able to. The council will continue to monitor the intake and reticulation system and keep residents informed of any updates.

Precautionary Boil Water Notices

Precautionary boil water notices are in place for Hororata and Springfield.

Residents who are on these water supplies are advised to begin boiling water. Adverse weather conditions have increased the turbidity of these water supplies. No E.coli has been detected in the water supply. However as result of the increased turbidity, the Council cannot guarantee that the water is safe to drink and has issued a Precautionary Boil Water Notice.

When a boil water notice is in place, the Ministry of Health advises that people should boil or treat all water from taps before drinking, brushing teeth or using it in food preparation. In addition, water used to make ice should also be boiled before freezing.

• Bringing water to the boil is sufficient to kill all bugs (water does not require prolonged boiling). Water needs to be boiled even if the smell or taste of chlorine is present. If you cannot boil water, treat it by adding 1 teaspoon of household bleach per 10 litres of water and leave for 30 minutes
• During boil water notices, employers should also make sure their staff are only consuming boiled or bottled water at work.

You will need to continue to boil your water until you are notified that the boil water notice is lifted. It is likely to be in place for several days. If you or your family show any symptoms of sickness please visit your doctor as soon as you are able to. The council will continue to monitor the intake and reticulation system and keep residents informed of any updates.

Emergency Supply Points

Acheron: A water tanker will be located at the Windwhistle Garage from 12pm today.

Current Water Notices

Other Water Notice

Water Shutdowns

• During an emergency water shutdown, our contractor may not have time to door-knock as they want to give all their attention to getting water restored as soon as possible. We understand that this can be inconvenient, but rest assured we are working as quickly as possible to restore your water supply.
• Before a planned water shutdown occurs, we update this section of our website and send out emails/texts to residents of the area involved. In some cases, customer may also receive a letter by post.
• Our contractors will work as quickly as possible to restore your water supply.

Conserve Water

In some cases, residents are asked to conserve water. While water supply is disrupted, customer are asked to:

• Avoid irrigating and watering lawns and gardens
• Reduce household and business water consumption where possible
• Find an alternative source for stock watering if possible.
• When the water is switched back on, we encourage our customers to flush their taps by running them for a few minutes starting with the any outside taps to clear any debris.
• In the case of businesses that require constant water service, they will need to organize their own water storage as necessary. If they have a fire sprinkler, it is recommended that they inform their insurance company of the water shutdown.

Previous Notices

• 25 June 2021: Planned shutdown due to repairs in Selwyn Hutts from 8:30 am to 10:30 am.
• 18 June 2021: Emergency shutdown due to repairs in Lincoln (all of Glebe Close) from 1pm to 3 pm.
• 16 June 2021: Emergency shutdown due to repairs in Darfield (from18 to 46 North Terrace) from 10:00 am to 12:30 pm
• 14 June 2021: Emergency shutdown due to repairs Darfield (from 286 to 462 Waireka road and 367 Elmhurst Rd down to McLaughlins Corner) from 10:30 am to 1:30 pm.
• 11 June 2021: Emergency shutdown due to repairs in Selwyn Hutts township from 9:45 am to 12:00 pm.
• 09 June 2021: Emergency shutdown due to repairs in Darfield (McLaughlins Road all even numbers from 6 - 40 and all of Acoca Place) from 1 pm to 2.30 pm.
• 04 June 2021: Emergency shutdown due to repairs in Darfield (Greendale Road, from Snowdon Place down to Wards Road)
• 03 June 2021: Emergency shutdown due to repairs on Rochester Crescent from 11:50 am to 1:00 pm.
• 30 May 2021: The Springfield Water Supply has shut down due to the continued high Turbidity and the reservoir is running low.Please conserve water on your premises until the supply can be restored.
• 27 May 2021: Planned shutdown due to maintenance in Southbridge (Hastings Street 36-58) from 9 am to 1 pm
• 27 May 2021: Planned shutdown due to maintenance in Lincoln (40 Whitehorn Drive) from 9 am to 1 pm
• 27 May 2021: Emergency shutdown due to repairs in Selwyn Huts from 2 pm to 2.30 pm
• 26 May 2021: Emergency shutdown due to repairs in Glentunnel (Turnbulls Road, Wairiri Rd) from 10:30 am to 12:30 pm
• 24 May 2021: Emergency shutdown due to repairs in Rolleston (Chris Drive) from 9 am to 1 pm
• 24 May 2021: Emergency shutdown due to repairs in Darfield ((North Terrace from Holmes to Jackson St, Le Fleming St) 7 am to 3 pm
• 20 May 2021: Emergency shutdown due to repairs in Darfield (1 South Terrace) from 9 am to 10 am.
• 19 May 2021: Planned shutdown due to maintenance in Rolleston from 10:30 to 2 pm.
• 18 May 2021: Planned shutdown in Arthur's Pass.
• 18 May 2021: Emergency shutdown in Hororata (Leaches Road from Steeles Rd to Rockwood Rd)
• 17 May 2021: Emergency shutdown in Dunsandel (Railway Road 1-28, Leeston Dunsandel Road 1-42)
• 17 May 2021: Emergency Shutdown in Castle Hill (10 & 26 Trelissick Loop)
• 14 May 2021: Emergency shutdown in Hororata (Thawaites Rd between Hororata & Plantation Scott Road & Thawaites & Hororata)
• 13 May 2021: Planned shutdown in Whitecliffs (postponed)
• 11 May 2021: Emergency shutdown in Darfield (Bangor Road from Beattys Rd to Waireka Rd)
• 11 May 2021: Planned shutdown due to maintenance in Whitecliffs (postponed)
• 10 May 2021: Planned shutdown due to maintenance in Rakaia Huts.
• 04 May 2021: Emergency shutdown due to repairs in Darfield (Telegraph Road from Cardale Rd to Essendon Road)
• 22 April 2021: Emergency shutdown due to repairs in Sheffield (Searles Road, Bluff Road)
• 21 April 2021: Emergency shutdown due to repairs in Homebush Rd, between Waireka and Beattys Road.
• 21 April 2021: Emergency shutdown due to repairs in Castle Hill (2,4, & 5 Frizell Court Castle Hill)
• 21 April 2021: Planned shutdown due to maintenance in Lincoln (Kakahi Street)
• 20 April 2021: Emergency Repairs due to repairs in Darfield (Kimberley Road between Horndon & North Terrace)
• 20 April 2021:Planned repairs due to maintenance in Hororata (Hororata Road from Hobbs St to Duncans Road)
• 12 April 2021: Planned repairs due to maintenance in Rolleston (Rufus Street)
• 09 April 2021: Emergency shutdown due to repairs in Lincoln (Gerald St from Marion Pl - Maurice St, Armil Pl, Murray Pl, Kilkenny Cl, Hasedene Dr, Foxford Cl)
• 31 March 2021: Emergency shutdown due to repairs in Dunsandel (Browns Road, 3422 - 3432 Main South Road)
• 26 March 2021: Emergency shutdown due to repairs in Rolleston, from Rolleston Drive between Dryden Ave and McCauley Street.
• 25 March 2021: Planned water shutdown due to repairs in Lincoln
• 24 March 2021: Emergency shutdown due to repairs in Whitecliffs, Glentunnel & Coalgate.
• 12 March 2021: Emergency shutdown due to repair from 15 Cardale Street down to Telegraph Road, including all of Pemberton Drive and Stanwood Grove, Darfield
• 11 March 2021: Emergency shutdown due to repairs on Russell Street, Darfield.
• 9 March 2021: Emergency shutdown due to repairs in Castle Hill.
• 8 March 2021: Emergency shutdown due to repairs in Selwyn Hutt.
• 5 March 2021: Planned water shutdown due to repairs in Castle Hill.
• 4 March 2021: Emergency shutdown due to repairs on Crown Close, Prebbleton
• 4 March 2021: Emergency shutdown due to repairs on Courtenay Road, Miles Roa, Ansons Road, Kirwee.
• 4 March 2021: Emergency shutdown due to repairs on Mathias street, Darfield.
• 19 February 2021: Emergency shutdown due to repairs in Glentunnel and Coalgate.