Urgent Notices

Do Not Consume Notice

There are no Do Not Consume Notices currently in place.

Emergency Boil Water Notice

No Emergency Boil Water Notices are currently in place

Precautionary Boil Water Notice

No Precautionary Boil Water Notices are currently in place.

Conserve Water Notice - Malvern Hills Hartleys Supply

A Conserver Water Notice is in place for the Malvern Hills Hartleys Water Supply. A main has broken and the reservoirs running low. Please conserve water on your premises until the supply can be restored. Repairs are underway. Restoration may be 24-hours away.

Emergency Supply Points

No emergency supply points currently in place.

Current Water Notices

Other Water Notice

Water Shutdowns

• During an emergency water shutdown, our contractor may not have time to door-knock as they want to give all their attention to getting water restored as soon as possible. We understand that this can be inconvenient, but rest assured we are working as quickly as possible to restore your water supply.
• Before a planned water shutdown occurs, we update this section of our website and send out emails/texts to residents of the area involved. In some cases, customer may also receive a letter by post.
• Our contractors will work as quickly as possible to restore your water supply.

Conserve Water

In some cases, residents are asked to conserve water. While water supply is disrupted, customer are asked to:

• Avoid irrigating and watering lawns and gardens
• Reduce household and business water consumption where possible
• Find an alternative source for stock watering if possible.
• When the water is switched back on, we encourage our customers to flush their taps by running them for a few minutes starting with the any outside taps to clear any debris.
• In the case of businesses that require constant water service, they will need to organize their own water storage as necessary. If they have a fire sprinkler, it is recommended that they inform their insurance company of the water shutdown.

Previous Notices

• 21 December 2021: Emergency water shutdown due to repairs in Rolleston on East Maddisons Road 758 - 739 from 11.30 am to 12.30 pm.
• 20 December 2021: Planned water shutdown due to maintenance in Rolleston on 61-63 Lowes Road, 277 – 351 Lincoln Rolleston Rd, 615 – 678 Springston Rolleston Road from 9 am to 1 pm and extended  to 3 pm.
• 20 December 2021: Emergency water shutdown due to repairs in Darfield on Odd numbers from 15 McLaughlins Road down to Clintons Road from 10.20 am to 12.30 pm.
• 13 December 2021: Planned water shutdown due to maintenance in Darfield on Miles Road between Ansons & Courtaney Rd from 4.15 pm to 5.15 pm.
• 9 December 2021: Planned water shutdown due to maintenance in Kirwee on Merino Crescent from 9.00 am to 1.00 pm.
• 7 December 2021: Emergency water shutdown due to repairs in Darfield on North Tce from Maxwell – Holmes Kimberley Rr from Horndon st – North Tce from 2.15 pm to 4.30 pm.
• 2 December 2021: Emergency water shutdown due to repairs in Darfield on 53 – 553 Ansons rd, 1021 – 1260 Bealey rd, 725  877 Miles rd, 887 – 2144 Wards road from 1.30 pm to 4.30 pm.
• 2 December 2021: Emergency water shutdown due to repairs in Rolleston on 778 – 796 Selwyn Rd, 492 – 518 East Maddisons Rd from 9 am to 10 am.
• 30 November 2021: Emergency water shutdown due to repairs in Selwyn Huts, All of Selwyn Huts from 9.15 am to 10.15 am.
• 29 November 2021: Emergency water shutdown due to repairs in Selwyn Huts, All of Selwyn Huts from 4 pm to 5 pm.
• 26 November 2021: Emergency water shutdown due to repairs in Darfield on Snowden Place, Greendale Road 16 – 1A, Mclaughlins Road cnr Greendale road from 12.50 pm to 4 pm.
• 25 November 2021: Emergency water shutdown due to repairs in Arthur's Pass on All of Crusher Loop and 91-141 West Coast Rd from 1.30 pm to 3 pm.
• 18 November 2021: Emergency water shutdown due to repairs in Leeston on 17- 40 Carstens Street from 9.15 am to 11.30 am.
• 17 November 2021: Emergency water shutdown due to repairs in Coalgate on Coaltrack Road from Bridge St down to 2865 Coaltrack Lower High St and James St from 2 pm to 3 pm extended to 4 pm.
• 17 November 2021: Emergency water shutdown due to repairs in Lincoln on All of Hagbood Place from 21.45 pm
  to 4.45 pm.
• 5 November 2021: Emergency water shutdown due to repairs in Rolleston on 275 – 341 Lincoln Rolleston Road, 351 – 678 Springston Rolleston Road, 59 – 61 Lowes Road from 2.00 pm to 5.00 pm.
• 5 November 2021: Emergency water shutdown due to repairs in Sheffield, all of the township  from 12.00 pm to 2.00 pm.
• 5 November 2021: Planned water shutdown due to maintenance in Lincoln on 73 O’Rrilly Road, 9 Acrasia St 22 & 27 Makybe Tce from 9.00 am to 1.00 pm.
• 4 November 2021: Emergency water shutdown due to repairs in Leeston on 23-43 Chapman St from 9.00 am to 11.00 am.
• 3 November 2021: Planned water shutdown due to maintenance in Darfield Russell & Cardale St from 9.00 am to 1.00 pm.
• 2 November 2021: Emergency water shutdown due to repairs in Darfield on 6 , 8 McIlraith St, the Medical Centre on corner of Horndon St  from 9.00 am to 10.00 am.
• 2 November 2021: Emergency water shutdown due to repairs in Rolleston on 15, 17 & 17A, 19 Oak Tree Lane from 9.00 am to 10.00 am.
• 2 November 2021: Emergency water shutdown due to repairs in All of Coalgate Township from 9.00 am to 1.00 pm.
• 1 November 2021: Planned water shutdown due to maintenance in Springston on East Maddisons & Selwyn Rd from 9.00 am to 1.00 pm.
• 29 October 2021: Emergency water shutdown due to repairs in Prebbleton 4 – 16 Conductors Lane, all of Coachmans Rd from 10.45 am to 12.45 pm.
• 28 October 2021: Emergency water shutdown due to repairs in Selwyn Huts from 9.30 am to 10.30 am.
• 27 October 2021: Emergency water shutdown due to repairs in Hororata from Bealey Rd from Substation Rd to Haldon Rd  from 10.40 am to 2.30 pm.
• 13 October 2021: Planned water shutdown due to maintenance in Darfield on from 1965 Telegraph Rd down to Creyke Rd193 – 227 Creyke Rd from 11 am to 1 pm.
• 13 October 2021: Emergency water shutdown due to maintenance in Prebbleton on All of Haughty Place from 9.30 am to 1.30 pm.
• 11 October 2021: Planned water shutdown due to maintenance in Rolleston on Riverstone Drive from 9 am to 1 pm.
• 10 October 2021:  Planned water shutdown due to maintenance in Rolleston  on Merlin and Talon Drive from 9 am to 1 pm.
• 6 October 2021: Emergency water shutdown due to repairs in Tai Tapu from 3 - 31 Lincoln Tai Tapu Rd, Four Seasons Lane and all of Riverside Lane from 12 pm to 4 pm.
• 5 October 2021: Emergency water shutdown due to repairs in Lincoln Russ Drive 23-28 from 11 am to 2 pm
• 5 October 2021:  Emergency water shutdown due to repairs in Rolleston, all of George Holmes Road, 2,5,6,9 Brookside Rd from 9 am to 1 pm.
• 5 October 2021: Planned water shutdown due to upgrade works in Darfield 5-129 Horndon St from 9 am to 1 pm.
• 4 October 2021: Emergency water shutdown due to repairs in Rolleston (all of Coleridge St and 4,6,11 and 20 -30 Chaucer St) from 9.30 am to 1.30 pm.
• 1 October 2021: Planned water shutdown due to upgrade works in Darfield from Mathias Street to Great Alpine Hwy Creyke Road from Tramway to Telegraph Rd
• 16 September 2021: Emergency repair in Rolleston (All of Shakespare Lane) from 10.30 am to 11.30 am
• 15 September 2021: Planned water shutdown in Lincoln 87-97 Southfield Drive from 9 am to 1 pm.
• 7 September 2021: Water shutdown due to emergency repairs in Sheffield 2-22 Frasers Road, 316 Barrs rd – 2276 Tramway Rd, All of Searles Rd 4 – 78 Bluff Rd 2.30 pm to 4.30 pm.
• 7 September 2021: Water shutdown due to emergency repairs in Sheffield All of Vogel Street, New St West Coast Road 29 – 81 1-17 Malvern Hills Road from 11.15 am to12.45 pm.
• 3 September 2021: Water shutdown due to emergency repairs in Selwyn Hutts 81 – 88 Moorhouse Ave from 9 am to 12 pm.
• 31 August 2021: Water shutdown due to emergency repairs in Lincoln (Lincoln (All of Roblyn Place 136, 138, 140 Norht Belt) from 12.15 pm to 2.15 pm.
• 30 August 2021: Water shutdown due to emergency repairs in Darfield (Greendale Road, all odd numbers from Snwodon Place to Wards Road) from 10.30 am to 12.30 pm.
• 30 August 2021: Water shutdown due to emergency repairs in Rolleston (57 – 67 Tennyson Street) 9.30 am to 12.30 pm.
• 17 August 2021: Water shutdown due to emergency repairs in Lincoln (98-126 East Belt and 1-9 Edward St) from 2.30 pm to 3.30 pm.
• 16 August 2021: Water shutdown due to emergency repairs in Darfield (Telegraph Road from 1965 to Creyke Rd) from 9.30 am to 10.30 am.
• 5 August 2021: Water shutdown due to planned repairs in Rolleston (2-8 Harrison Drive, 60-63 Jean Archie Drive, 45-55 Brenley Drive)
• 29 July 2021: Water shutdown due to planned repairs in Darfield Snowdon Pl, Greendale Rd, Creyke Rd, Wards Rd Essedons Rd) from 10 am to 3 pm.
• 28 July 2021: Emergency shutdown due to repairs in Springston (all township) from 3 pm to 4 pm.
• 28 July 2021: Emergency shutdown due to repairs in Springston (Everest Way & Ford Mews) from 10 am to 12 pm.
• 27 July 201: Emergency shutdown due to repairs in Dunsandel (all township) from 1:15 pm to 1:45 pm.
• 27 July 2021: Emergency shutdown due to repairs in Castle Hill, Tressilick Loop 10 - 28 from 12:30 to 3:30 pm (extended to 5 pm)
• 26 July 2021: Emergency shutdown due to repairs in Rolleston on Chaucer and Coleridge St from 9:30 am to 12:30 pm.
• 22 July 2021: Emergency shutdown due to repairs in Castle Hill on 11 Trelissick Loop and all of Torlesse Place from 3 pm to 5 pm.
• 21 July 2021: Emergency shutdown due to repairs in Castle Hill on 11 Trelissick Loop and all of Torlesse Place from 3 pm to 5 pm.
• 20 July 2021: Emergency shutdown due to repairs in Rolleston 1-23 Fairhurst Pl  and 1, 2, 163, 165, 173, 175 Lowes rd from 1 pm to 3 pm.
• 15 July 2021: Emergency shutdown due to repairs in Prebbleton, all of Kingcraft Drive, Trents Rd from Kingcraft down to Shands Rd, Haughty Place, Pemberley Road, 63 Blakes Road down to Shands Road from 11:30 am to 3:30 pm.
• 13 July 2021: Emergency shutdown due to repairs in Leeston, all of Country Lane, 39-45 Manse Road, from 9.30 to 1 pm.
• 12 July 2021: Emergency shutdown due to repairs in Leeston, all of Country Lane, 39-45 Manse Road, from 9.30 to 1 pm.
• 9 July 2021: Emergency shutdown due to repairs in Leeston, all of Country Lane & 39-45 Manse Road from 9:30 am to 1 pm.
• 5 July 2021: Emergency shutdown due to repairs in Hororata (vast majority) from 9 am to 1 pm.
• 5 July 2021: Emergency shutdown due to repairs in Rolleston, 55-59 Tiny Hill Drive and 1-5 Anzac Lane from 9 am to 1 pm.
• 5 July 2021: Planned water shutdown due to repairs in Rolleston, 38-48 Masefield Drive and 2-70 Lowes Road and Mary Brittan Rd from 9 am to 11 am.
• 2 July 2021: Emergency shutdown due to repairs in Hororata, Harris Road from 10 am to 12 pm.
• 1 July 2021: Emergency shutdown due to repairs in Leeston, 25-55 High St from 9.45 am to 11:30 am.
• 1 July 2021: Emergency shutdown due to repairs in Lincoln, 81 – 103 Southfield Drive Lincoln from 10 am to 1 pm.
• 1 July 2021: Emergency shutdown due to repairs in Leeston from 1 to 44 Pound Road from 12 pm to 2 pm.
• 30 June 2021: Emergency shutdown due to repairs in Leeston, Pultney St 21-29 & 28-36 Pound Road 2-8 from 11:30 am to 12:30 pm.
• 25 June 2021: Planned shutdown due to repairs in Selwyn Hutts from 8:30 am to 10:30 am.
• 18 June 2021: Emergency shutdown due to repairs in Lincoln (all of Glebe Close) from 1pm to 3 pm.
• 16 June 2021: Emergency shutdown due to repairs in Darfield (from18 to 46 North Terrace) from 10:00 am to 12:30 pm
• 14 June 2021: Emergency shutdown due to repairs Darfield (from 286 to 462 Waireka road and 367 Elmhurst Rd down to McLaughlins Corner) from 10:30 am to 1:30 pm.
• 11 June 2021: Emergency shutdown due to repairs in Selwyn Hutts township from 9:45 am to 12:00 pm.
• 09 June 2021: Emergency shutdown due to repairs in Darfield (McLaughlins Road all even numbers from 6 - 40 and all of Acoca Place) from 1 pm to 2.30 pm.
• 04 June 2021: Emergency shutdown due to repairs in Darfield (Greendale Road, from Snowdon Place down to Wards Road)
• 03 June 2021: Emergency shutdown due to repairs on Rochester Crescent from 11:50 am to 1:00 pm.
• 30 May 2021: The Springfield Water Supply has shut down due to the continued high Turbidity and the reservoir is running low.Please conserve water on your premises until the supply can be restored.
• 27 May 2021: Planned shutdown due to maintenance in Southbridge (Hastings Street 36-58) from 9 am to 1 pm
• 27 May 2021: Planned shutdown due to maintenance in Lincoln (40 Whitehorn Drive) from 9 am to 1 pm
• 27 May 2021: Emergency shutdown due to repairs in Selwyn Huts from 2 pm to 2.30 pm
• 26 May 2021: Emergency shutdown due to repairs in Glentunnel (Turnbulls Road, Wairiri Rd) from 10:30 am to 12:30 pm
• 24 May 2021: Emergency shutdown due to repairs in Rolleston (Chris Drive) from 9 am to 1 pm
• 24 May 2021: Emergency shutdown due to repairs in Darfield ((North Terrace from Holmes to Jackson St, Le Fleming St) 7 am to 3 pm
• 20 May 2021: Emergency shutdown due to repairs in Darfield (1 South Terrace) from 9 am to 10 am.
• 19 May 2021: Planned shutdown due to maintenance in Rolleston from 10:30 to 2 pm.
• 18 May 2021: Planned shutdown in Arthur's Pass.
• 18 May 2021: Emergency shutdown in Hororata (Leaches Road from Steeles Rd to Rockwood Rd)
• 17 May 2021: Emergency shutdown in Dunsandel (Railway Road 1-28, Leeston Dunsandel Road 1-42)
• 17 May 2021: Emergency Shutdown in Castle Hill (10 & 26 Trelissick Loop)
• 14 May 2021: Emergency shutdown in Hororata (Thawaites Rd between Hororata & Plantation Scott Road & Thawaites & Hororata)
• 13 May 2021: Planned shutdown in Whitecliffs (postponed)
• 11 May 2021: Emergency shutdown in Darfield (Bangor Road from Beattys Rd to Waireka Rd)
• 11 May 2021: Planned shutdown due to maintenance in Whitecliffs (postponed)
• 10 May 2021: Planned shutdown due to maintenance in Rakaia Huts.
• 04 May 2021: Emergency shutdown due to repairs in Darfield (Telegraph Road from Cardale Rd to Essendon Road)
• 22 April 2021: Emergency shutdown due to repairs in Sheffield (Searles Road, Bluff Road)
• 21 April 2021: Emergency shutdown due to repairs in Homebush Rd, between Waireka and Beattys Road.
• 21 April 2021: Emergency shutdown due to repairs in Castle Hill (2,4, & 5 Frizell Court Castle Hill)
• 21 April 2021: Planned shutdown due to maintenance in Lincoln (Kakahi Street)
• 20 April 2021: Emergency Repairs due to repairs in Darfield (Kimberley Road between Horndon & North Terrace)
• 20 April 2021:Planned repairs due to maintenance in Hororata (Hororata Road from Hobbs St to Duncans Road)
• 12 April 2021: Planned repairs due to maintenance in Rolleston (Rufus Street)
• 09 April 2021: Emergency shutdown due to repairs in Lincoln (Gerald St from Marion Pl - Maurice St, Armil Pl, Murray Pl, Kilkenny Cl, Hasedene Dr, Foxford Cl)
• 31 March 2021: Emergency shutdown due to repairs in Dunsandel (Browns Road, 3422 - 3432 Main South Road)
• 26 March 2021: Emergency shutdown due to repairs in Rolleston, from Rolleston Drive between Dryden Ave and McCauley Street.
• 25 March 2021: Planned water shutdown due to repairs in Lincoln
• 24 March 2021: Emergency shutdown due to repairs in Whitecliffs, Glentunnel & Coalgate.
• 12 March 2021: Emergency shutdown due to repair from 15 Cardale Street down to Telegraph Road, including all of Pemberton Drive and Stanwood Grove, Darfield
• 11 March 2021: Emergency shutdown due to repairs on Russell Street, Darfield.
• 9 March 2021: Emergency shutdown due to repairs in Castle Hill.
• 8 March 2021: Emergency shutdown due to repairs in Selwyn Hutt.
• 5 March 2021: Planned water shutdown due to repairs in Castle Hill.
• 4 March 2021: Emergency shutdown due to repairs on Crown Close, Prebbleton
• 4 March 2021: Emergency shutdown due to repairs on Courtenay Road, Miles Roa, Ansons Road, Kirwee.
• 4 March 2021: Emergency shutdown due to repairs on Mathias street, Darfield.
• 19 February 2021: Emergency shutdown due to repairs in Glentunnel and Coalgate./