Monitoring
Auditing
We will manage risk through routine auditing each approved partner by:
- Completing technical reviews of a sample of applications from each partner (expected to approximately 1 in every 10 projects and a minimum of 1 review within every 6 month period)
- Increasing or extending the frequency of technical reviews based on findings, recording the reason for decisions on our records
- Sharing technical review findings with the professional partner
- Working with the partner to ensure they understand any concerns raised in technical reviews and address them appropriately going forward
- Removing a partner from the programme if they:
- fail to address the concerns found, or
- one or more of the situations below are identified during the review or any other time.
| Designer | Company | |
|---|---|---|
| A serious building industry practitioner complaint or several minor complaints (see examples) are identified within a 12 month period on our building industry practitioner complaints register | ✔ | ✔ |
| There is LBP board disciplinary action, including suspension and non payment of fees | ✔ | ✔ |
| Technical reviews carried out on the partner by us identify concerns about the legislative knowledge of the professional | ✔ | ✔ |
| There are frequent inspections failures due to incomplete or non compliant works or site information | n/a | ✔ |
Suspension or removal from the programme
If you’re not meeting the criteria of the programme you may initially be suspended for a period of time.
Towards the end of your suspension we’ll review building consent applications that have been submitted during the suspension period, taking into consideration the requirements we’d expect of the PPP:
- if you’re submitting quality applications, minimal processing RFIs, and no complaints your suspension will be removed, or
- where the criteria of the PPP are still not being met, and no improvements, you may be removed from the programme.
You can reapply to become a partner again when you’re confident that you are able to consistently meet the programme criteria and expectations.
Appealing a decision on being a partner
You can appeal a decision if you are:
- declined from the professional partnership programme at application stage, or
- removed from professional partnership programme following auditing
by putting your concerns in writing to buildingppp@selwyn.govt.nz, attention of the Building Services Delivery Manager.