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Changes to documents from 1 September 2020

Downloading your consented documents

Did you know that you can now access your consented documents via your AlphaOne login?

Your documents will become available for you to download after you have paid for your consent. This means you can access them any time you want – no need to wait for us to transfer the files to you anymore.

With the ability to download your own files we will no longer be transferring files to you via We Transfer from 1 September.

Supplying required documents listed on your building consent Form 5

For a while now we have been encouraging you to supply your required documents via AlphaOne.

Now that everyone is more familiar with the system – from 1 September we will no longer be accepting required documents submitted to us via attachments to an email or hard copy.

Any required documents not uploaded into the correct area location in AlphaOne will be returned for you to load to the correct building consent in AlphaOne.

Please note

  • all documents must be in PDF format
  • load required documents to the correct required documents area

More detailed instructions on downloading your consented documents and uploading your required documents are in our guide to using AlphaOne [PDF, 707 KB] on our website, or if you need help please contact us.

We’re still receiving a very high volume of consent applications and bookings for onsite inspections, which means you may see some slippage in consent time frames. We are doing our best to keep up and you can help us do that by:

  • loading documents correctly into AlphaOne
  • ensuring sites are ready for inspection from 7.30am on the day of inspections - inspections will still be charged if the site is not ready for a booked inspection
  • using the AlphaOne portal to check the status of your consent and inspections to help reduce call numbers
  • letting us know early if you need help with your application
  • paying for consents when they’re issued or letting us know if your project is not going ahead
  • ensuring all required documents are uploaded at least the day before the relevant inspection – this is particularly important for final inspections to streamline the code compliance process

We are grateful to Napier City Council, Christchurch City Council, Waimakariri District Council and New Zealand Building Training and Compliance for providing staff to help us with this current workload. So you may well have an inspector from either Christchurch City Council or Waimakariri District Council turn up for your inspection onsite over the next while.

Customer promise

We are committed to delivering high quality, professional regulatory building control and associated services to customers through:

  • the provision of high quality and consistent customer service
  • ensuring new and altered buildings in the Selwyn District are of a high standards through compliance with the Building Act 2004 and building code
  • striving for continuous improvement in systems and procedures.

Our aim is to:

  • make the process of applying for, and obtaining, an approved building consent as simple and as easy as possible
  • not compromise technical accuracy
  • determine all applications within statutory timeframes.

Tips for your build

  • We cannot do design work for you but we can advise on how to go about organising building and resource consent applications
  • Doing your research early can save time and money later, by identifying the need for specific design or other technical reports
  • Don't take the risk of building without first getting a building consent – that is illegal and may result in enforcement action
  • Complete any remedial work advised by an inspector before you proceed to the next stage of work - otherwise you could be liable for enforcement action
  • Skipping inspections can be costly – missed inspections or work covered up prematurely could mean that you will have to undo work to enable building work to be inspected before we can issue a code compliance certificate for the completed construction.

Enquiries

Use information on our website as a starting point. If you have any further questions or need information about a specific build or building consent contact our Building Advisory team via:

  • Online form – for feedback, compliments or complaints
  • Email – bca@selwyn.govt.nz
  • In person – Selwyn District Council headquarters, 2 Norman Kirk Drive, Rolleston
  • Phone – 03 347 2839 (or Darfield exchange free-phone Helpline – 03 318 8338 and ask for the Building Department).