You can make an application in the following ways

Online (preferred)

The easiest and fastest way is through the online customer portal.

Create an account or log in to get started.

Apply online for:

  • Building consents (BC)
    • including professional partnership programme applications and SDC multiproof applications
    • site specific elements for an MBIE multiproof building
  • Project information memoranda (PIM)
  • Code compliance certificates (CCC)
  • Amendments
  • Exempt works (Territorial Authority discretionary exemption under Schedule 1 – Part 1, exemption 2)
  • Certificates of acceptance (COA)
  • Extensions of time

You can also upload documents during consenting and inspection phases via the online system.

Note:

  • Access to your consent isn’t available through us.
  • To request access, please contact the consent administrator (typically the agent).

Helpful links for the customer portal

Hard copy

You can apply using a paper form if:

  • You don’t have access to the online system, or
  • There isn’t an online option for your application type.

How to apply:

  • Download the relevant application form.
  • Complete all required sections – clear and easy to read.
  • Attach supporting documents.
  • Submit your application by:
    • Email (as a PDF), or
    • Dropping it off at our office at 2 Norman Kirk Drive, Rolleston.

When we receive your application:

  • We’ll check that all required information has been provided
    • This is not a technical review – just a check that we can accept your application.
  • Your application will be uploaded into our electronic consenting system for processing.

Who can apply

Applying for approvals to carry out building work can be complex.

Your application must include enough information that shows how your project meets the building code and requirements of the Building Act.

This is why most people choose to use an agent to apply on their behalf. An agent could be

  • an architect or architectural designer
  • the builder
  • a building or installation company
  • a project manager.

Even if you use an agent, you still have responsibilities as the property owner (see information on roles and responsibilities).

If your project involves restricted building work, a licensed building practitioner (LBP) will supply the relevant information (see information on restricted building work).

For more guidance see