Key rules:

  • You can only book inspections for your own trade.
  • Remote inspections are available for PPP construction partners for both PPP consent and standard consents.
  • Inspection processing time stays the same for all partner levels.

Booking a remote inspection

Only approved PPP construction partners can book remote inspections.

  • You must:
    • Be listed as the project manager or trade on the original application to join the PPP.
    • Keep your details up to date (contact us if anything changes).

How to book

  • Book a remote inspection as normal.
  • Use your 3 digit PPP number.
  • Clearly request a remote inspection.

What to provide for a remote inspection

Upload within 24 hours of completing the work being inspected, and before the booked inspection date.

  • A completed remote inspection statement (all sections and required measurements completed).
  • A marked-up consented plan (showing details of where photos were taken).
  • Photos and supporting information.

Upload requirements

  • Combine all documents into one PDF.
  • Upload to the customer portal under: Required documents » Miscellaneous.

If fixing previously failed work

  • Upload photos and documents separately.
  • Use the correct location in the customer portal.
  • These will be checked during the inspection.

How remote inspections work

  • An inspector reviews your documents and photos.
  • They may contact you if they need more information.
  • You’ll receive a standard inspection report with:
    • Pass/fail result.
    • Items that need to be fixed (if any).

Continuing work

  • If you keep working before receiving the inspection result, it is at your own risk.
  • If the inspection fails, you may need to:
    • reopen work, or
    • expose completed work.